Terms and Conditions

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  • Terms and Conditions
  1. Booking and Cancellation:
    • All bookings are subject to availability.
    • Customers are advised to make reservations in advance to secure their preferred vehicle and schedule.
    • Cancellations made within [X] hours of the scheduled pickup time may incur a cancellation fee.
  2. Payment:
    • Payment for taxi services can be made in cash or via online transfer.
    • Invoices will be provided upon request.
    • All prices are inclusive of taxes and other applicable charges.
  3. Responsibility:
    • Brothers Taxi Service shall not be held liable for any delays, damages, or losses arising from circumstances beyond our control, including but not limited to traffic conditions, weather disruptions, or road closures.
    • Customers are responsible for ensuring the accuracy of the pickup and drop-off locations provided at the time of booking.
  4. Safety and Conduct:
    • Customers are required to comply with all safety regulations and instructions provided by the driver during the journey.
    • Any damage caused to the vehicle by the customer will be subject to repair charges.
  5. Vehicle Conditions:
    • Brothers Taxi Service maintains its fleet in optimal condition, ensuring cleanliness, comfort, and safety.
    • In the event of a breakdown or mechanical issue during the journey, every effort will be made to provide a replacement vehicle or arrange alternative transportation.
  6. Customer Service:
    • Brothers Taxi Service is committed to providing exceptional customer service at all times.
    • Any feedback or complaints regarding our services should be communicated to us promptly for resolution.
  7. Privacy Policy:
    • Brothers Taxi Service respects customer privacy and complies with all relevant data protection regulations.
    • Customer information collected during the booking process will be used solely for the purpose of providing transportation services and will not be shared with third parties without consent.
  8. Changes to Terms and Conditions:
    • Brothers Taxi Service reserves the right to amend these terms and conditions at any time. Customers will be notified of any changes in advance.

By booking a taxi with Brothers Taxi Service, customers agree to abide by these terms and conditions.

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