Refund and Returns Policy

At Brothers Taxi Service, we strive to ensure your satisfaction with our transportation services. If you have any concerns or issues with your booking, please review our refund and returns policy below:

Booking Cancellations:

• Cancellations made by the customer within [X] hours of the scheduled pickup time may be eligible for a full or partial refund, depending on the circumstances.
• Cancellation requests must be submitted directly to Brothers Taxi Service via phone or email, and refunds will be processed according to the original payment method.

No-Show Policy:

• If the customer fails to show up for the scheduled pickup without prior notice, the booking will be considered a “no-show.”
• No-shows may result in forfeiture of the booking fee or a cancellation fee, depending on the specific terms and conditions of the booking.

Service Disruptions:

• In the event of service disruptions or delays due to factors within our control (e.g., vehicle breakdowns, driver unavailability), Brothers Taxi Service may offer a refund or credit for future bookings, as determined on a case-by-case basis.
• Refunds or credits will be issued at the discretion of Brothers Taxi Service management.

Refund Processing:

• Refunds will be processed promptly upon approval of the cancellation or refund request.
• Depending on the payment method and financial institution, it may take several business days for the refunded amount to reflect in the customer’s account.

Return of Items Left in Vehicles:

• If you believe you have left personal belongings in one of our vehicles, please contact Brothers Taxi Service immediately to arrange for the retrieval of your items.
• Brothers Taxi Service will make reasonable efforts to locate and return any lost items to their rightful owners. However, we cannot guarantee the return of all lost items, and we are not liable for any items left in our vehicles.

Contact Us:

• If you have any questions, concerns, or requests regarding our refund and returns policy, please contact Brothers Taxi Service at brothertourandtravel@gmail.com & +919646273241.

Policy Updates:

• Brothers Taxi Service reserves the right to update or revise this refund and returns policy at any time. Any changes will be communicated to customers via our website, mobile application, or other appropriate channels.

By booking a taxi with Brothers Taxi Service, you agree to abide by the terms and conditions outlined in this refund and returns policy.